Global Customer Experience Platform
Fortune 50 Capital MarketsLed architecture and stakeholder alignment for a customer-facing platform unifying CRM, identity, analytics, and downstream services under strict regulatory and security requirements.
Cybersecurity · Solution Engineering · Applied AI
I architect security-minded enterprise systems for Fortune 50 financial institutions — and translate them into decisions executives can act on.
12+ years across cybersecurity, enterprise CRM, and applied AI in regulated environments. M.S. in Cybersecurity from UT Dallas. Microsoft Innovation Award winner. Trained presenter who is comfortable in front of an executive audience.
The throughline across every engagement: complex systems, regulated constraints, and the ability to keep both the technology and the room steady.
M.S. in Cybersecurity (UT Dallas) plus Security+. Threat-aware architecture, least-privilege controls, and governance that survives audit and incident.
Architecture, integration, and stakeholder alignment for enterprise programs spanning Sales, Service, Marketing, and downstream systems. Built to be adopted, not just shipped.
AI workflows built around real constraints: data access, auditability, and measurable outcomes. MCP-style patterns that connect conversational tools to live enterprise data without sacrificing governance.
Years presenting to C-level audiences in financial services. Trained in narrative structure, calm delivery, and translating technical risk into decisions executives can actually make.
Engagements I can speak to in depth. Specifics are deliberately abstracted; happy to go deeper in conversation.
Led architecture and stakeholder alignment for a customer-facing platform unifying CRM, identity, analytics, and downstream services under strict regulatory and security requirements.
Owned technical strategy across a portfolio of CRM transformations: integration design, control models, and adoption strategy for thousands of seats.
Designed AI-enabled workflows pairing conversational interfaces with live enterprise data. Applied MCP-style patterns for contextual analysis while preserving full governance and audit trails.
Graduate research on illicit market structure and adversarial behavior. Capstone for M.S. Cybersecurity.
Reusable demo environments and narrative frameworks that compressed enterprise validation cycles.
Toastmasters board service and internal enablement focused on executive-grade clarity.
Practical notes on enterprise security, applied AI, digital money, and communication under pressure. Field-tested, not theoretical.
For solution architecture, security advisory, AI strategy, or executive presentation work — the blog has my contact and engagement options.
Work With Me →