Global customer experience platform
I led the solution architecture across CRM, identity, analytics, and downstream services. The control model addressed the firm's security requirements, with adoption planned from the first release.
Drew Breyer
Senior Solution Engineer at Microsoft in financial services. I design and demonstrate Dynamics 365 platforms for banks, insurers, and capital-markets firms, including their security model and, lately, the AI agents that run on them.
M.S. in cybersecurity. Below: where I have worked, three engagements, two working prototypes, the finance papers I write and build, and my credentials.
Positions
- 2017–present
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Microsoft · Financial Services
Current role: Senior Solution Engineer. Dynamics 365 for banks, insurers, and capital-markets firms.
Microsoft Innovation Award, 2025 · Titanium Dynamics Deal Winner, 2020 · Living Our Culture Award, 2018
- Before 2017
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Oracle
LaunchPad Program, 2013 · Best Presentation Award, 2016
Selected engagements
Client names are withheld.
CRM modernization for insurers and banks
Technical lead across CRM modernization programs: integration design, access controls, and data ownership, planned together with adoption. The programs served thousands of users.
Advisor workflows on live CRM data
I designed an assistant connecting advisors to their CRM records and documents. It respects the advisor's permissions and keeps answers traceable to their sources.
Working prototypes
The demo harness
A Dynamics 365 demonstration with custom agents, MCP servers, and browser automation, following one fictional client from discovery to demo day. Product facts carry sources and review dates.
Stablecoin wallet concept (opens in a new tab)
A USDC remittance and custody concept inside a bank app, from member screens to the operations behind them. No real funds, chains, or APIs.
Research
Money, Examined is a series of 12 interactive papers on household financial decisions, written and built independently. Each states its assumptions and cites its sources.
- 01
The Arithmetic of Fees
What do recurring costs do to long-horizon wealth?
- 02
A Wide & Deep Pond
Why does diversification change the range of outcomes?
- 03
The Yield Illusion
When is investment income a label for total return?
Credentials
- M.S. Cybersecurity · University of Texas at Dallas
- B.S. Communication · St. John's University, Minnesota
- CompTIA Security+
- Microsoft Certified · Dynamics 365 and Applied AI
- Languages: English; conversational Spanish
Personal tools
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The a6700 field guide
Lessons, recipes, and calculators for the Sony a6700 and the two lenses I use.
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The Engine Room
Writes a day of training from a machine, a clock, and a goal. The same inputs give the same day.
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Bowl Forge
Turns calorie and macro targets into gram weights per bowl, with deltas when a target can't be met.
Contact
The best way to reach me is a message on LinkedIn (opens in a new tab) .